28th February 2011 by Martin
Quora Growing – Is It Time For Community Managers To Engage On It?
Towards the end of 2010 and at the beginning of 2011 I noticed a sudden influx of new followers on my Quora account. What happpened? Many sites put Quora on their watch list of hot websites for 2011 raising a lot of interest from people who haven’t heard about it before (e.g. The Telegraph). In fact, the platform is so hot right now that Silicon Valley’s latest gossip is that Quora’s founders have rejected a $1 billion offer. Now that a more casual audience is joining the service, it raises the question if games companies and their Community Managers need to get involved.
Before you say “no”, consider that it also took its time for Facebook and Twitter to become almost an essential part of nowadays Community Management and there were sceptics in the beginning. Searching for big names in the video games business on Quora shows that there aren’t many followers for most of them. Outstanding examples are companies like Zynga (2500+ followers for both Zynga and Farmville) and Rockstar Games (900+ following the company but only 60+ following Grand Theft Auto). Looking at the questions it is obvious that the focus lies on business and industry related topics rather than tips and tricks for the games themselves.
Tags: Community, community management, Facebook, FAQ, Farmville, Grand Theft Auto, GTA, Hype, Mashable, Quora, Rockstar Games, Social Media, Trend, twitter, Yahoo, Yahoo Answers, zynga
Posted in Events, ICO Partners
(1 votes, average: 5.00 out of 5)3rd November 2010 by Martin
How Yammer has improved our internal communication
When I started working here at ICO Partners, I noticed a challenge I’ve seen before in large global companies with multiple offices in different locations: there’s no water cooler or kitchen shared by everyone in the company. No place where information is passed on naturally from one person to the other, gradually making its way to each staff member until everyone ‘magically’ knows.
Even though we’re small enough to all fit into one cozy room, our people are located in three different cities, and often above the clouds on their way to clients or conventions on other continents. We really started to think about the information gaps when I, as a fresh starter, wanted to know more about what each person is doing (the typical “what are you working on right now?” question).
When you’re in a company with multiple offices, it’s dangerous to believe that just because everyone in your office knows about what’s going on, that means everyone at all the other locations knows it, too. Some information might have been shared with a few people via email and selectively passed along, which can create an impression that the info is common knowledge when it really isn’t.
Meanwhile…in another time zone…. remote colleagues wake up several hours later, open their inboxes and find this:
Tags: Chat, Communication, Company, Departments, email, Enterprise2.0, Facebook, Global, ICO, inbox, Knowledge, messages, office, Phone, remote office, Social Enterprise, Social Media, tagging, tags, travel, twitter, vampires, virtual office, Yammer
Posted in Events, ICO Partners
(5 votes, average: 4.60 out of 5)14th July 2009 by Thomas
Keep up with ICO on Facebook and twitter
We’ll be adding easy-access links to our site soon, but in the meantime, if you’d like to receive updates from us on Facebook, here’s our page.
On twitter, we’re @icotom, @Meluzine (Diane) and @jen_bolton. Don’t be shy — tweet at us! 
Tags: Facebook, ICO Partners, twitter
Posted in Events, ICO Partners
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